Need to get in touch? Email an address below.
Tech Support: support@fastly.com, #fastly (irc.freenode.net), @fastly (twitter)
For existing customers only. Used to identify service issues to engineering, for them to investigate and resolve. Service issues include service setup, configuration, operation, and management.
Tech Questions: sales@fastly.com
Used to ask sales engineering about features’ functional details and how to configure them. Also send ideas for new features, comments on improving existing ones, and write-ups bragging about what you’ve been able to accomplish with Fastly service.
Business Items: sales@fastly.com
Used to discuss business matters with sales. These include your company’s customer or reseller relationship with Fastly, and requests for special pricing or feature-packages. Emails is the best way to get in touch, but if you need to call us, you can contact sales at (415) 525-3481 or product marketing at (415) 990-8529.
Press/Marketing Inquiries: marketing@fastly.com
Used to discuss any press, events, promotion, or marketing related questions. If you're interested in inquiring about sponsorships, partnerships or speaking opportunities.
Mailing Address:
Fastly.com
PO Box 78266
San Francisco, CA
94107