SAN FRANCISCO, February 7, 2023 – Fastly, Inc. (NYSE: FSLY), today announced it was named a 2023 Gartner® Peer Insights™ Customers’ Choice for Cloud Web Application and API Protection (WAAP) for the fifth consecutive year – and the only vendor to be recognized for five years running.
Fastly is the highest rated Web Application and API vendor with reviews given by 140 verified enterprise customers who have purchased, implemented and used a WAF. Enterprise IT professionals gave Fastly 5 out of 5 stars – the highest of any vendor – with 97% willingness to recommend the product, based on 140 reviews as of November 30, 2022.
Gartner Peer Insights reviews that contributed to Fastly’s recognition included:
“Being recognized as a Gartner Peer Insights Customers’ Choice has, in our opinion, underscored our approach to putting customers first and creating an experience that doesn’t sacrifice speed or security,” said Kim Ogletree, Fastly’s Chief Customer Officer. “We’re proud to have earned our customers’ trust, and we will continue to work diligently to transform the internet for the better.”
This recognition comes on the heels of Fastly being named a “Customers’ Choice” in the 2022 Gartner® Peer Insights™ “Voice of the Customer”: Global Content Delivery Network (CDN) report. Scoring the highest overall rating among seven eligible vendors, Fastly received the highest customer rating of 4.8 out of 5 stars, and 97% said they would recommend it to other customers, based on 145 reviews since February 28, 2022.
In the cloud WAAP market, Gartner Peer Insights published 839 reviews and ratings in the 18-month period ending November 30, 2022. Vendors’ User Interest and Adoption scores incorporate three factors, each given one-third weight: review volume, user willingness to recommend, and review market coverage across industry, company size, and deployment region. A vendor must meet or exceed the market average User Interest and Adoption Score to qualify for the right-hand quadrants. Vendors’ Overall Experience is a composite score that incorporates the average Overall Rating and two sub-rating averages: “Capabilities” and “Support/Delivery.”
Cloud WAAPs are cloud-delivered services that primarily protect public-facing web applications and APIs. They mitigate a broad range of attacks, notably the Open Web Application Security Project (OWASP) top 10 for web application threats, automated threats and specialized attacks on APIs. Fastly’s Next-Gen WAF secures the internet experience for millions of users while protecting critical business operations for enterprises across the financial services, ecommerce, retail and media and entertainment industries.
To learn more about Fastly Next-Gen WAF solution, visit: https://www.fastly.com/products/signal-sciences/web-application-api-protection.
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Fastly’s powerful and programmable edge cloud platform helps the world’s top brands deliver the fastest online experiences possible, while improving site performance, enhancing security, and empowering innovation at global scale. With world-class support that achieves 95%+ average annual customer satisfaction ratings, Fastly’s beloved suite of edge compute, delivery, and security offerings has been recognized as a leader by industry analysts such as IDC and Forrester. Compared to legacy providers, Fastly’s powerful and modern network architecture is the fastest on the planet, empowering developers to deliver secure websites and apps at global scale with rapid time-to-market and industry-leading cost savings. Thousands of the world’s most prominent organizations trust Fastly to help them upgrade the internet experience, including Reddit, Pinterest, Stripe, Neiman Marcus, The New York Times, Epic Games, and GitHub. Learn more about Fastly at https://www.fastly.com/, and follow us @fastly.
Vernon Essi, Jr.