Our vision is to create a trustworthy internet — where good thrives. We like to think of ourselves as more than a technology company, because at the heart of our work we aim to improve people’s lives.
Fastly enables the world’s most popular digital businesses to deliver fast, secure, and scalable online experiences to their customers. Internet users around the world expect personalized, real-time digital experiences, and developers shouldn’t have to choose between scale, security, and speed of delivery. Our edge cloud network strategically moves data and applications closer to end users — improving the user experience, putting the power back in developers' hands, and enabling companies to focus on growing their businesses.
Our vision to create a trustworthy internet where good thrives guides everything we do. At our core, Fastly is curious, trustworthy, and transparent. We’re competitive and act with passion. We always focus on our customers and operate with integrity. Simply said, we’re just good people. These values are core to the culture of the company, the decisions we make, and the way we operate.
We have a curious spirit.
We focus on our customer.
We are trustworthy.
We act with passion.
We operate with integrity.
We are competitive without arrogance.
We embrace transparency.
We are good people.
Actions speak louder than words. While our business represents what we do and our values represent who we are, the following Code of Business Conduct and Ethics outlines how we behave.
This document is an overview of the guiding principles we expect all of our employees to follow. It does not include every nitty-gritty legal detail or policy, but serves as a compass to keep us aligned with our ethics and values — and yes, with the law.
Our business rules are pretty intuitive and simple:
We can’t predict the future and unforeseeable situations will probably take place. Ultimately, we trust you to exercise good judgement and make the right decisions. If you have any questions, get help. Talk to your manager, a Human Resources Business Partner (or HRBP), or a member of The Office of the General Counsel. We’re here to guide and support you.
The Fastly Code of Conduct is ten short statements that set out the expectations for how Fastly employees work and represent Fastly. And while this Code of Ethics and Business Conduct is a fresh look for our conduct and ethical expectations, we think these ten statements are worthy of living on as one of our Company policies:
We work hard to make sure our policies are written in a clear and concise manner. All of our company-wide policies start with a short statement of policy principles, and are followed by an informative question and answer section. Our policies must also do all the things that good policies should, including pointing out standards or guidelines that should be subject to the policy, letting everyone know to whom the policy applies and who is responsible for it, when it was approved and the last time it was reviewed, which should be annually. We train on all our policies regularly, and make that training as accessible to our employees as possible.
Looking for additional context or more details? Fastly employees can reference our full, unabridged policies in the Policy workspace in Confluence. For readers of this code, we’ve copied the policy principles from related Fastly policies into this document.
We take our company policies seriously because they keep our colleagues, customers, suppliers, and partners safe. That’s why anyone who works for Fastly, or with Fastly, must follow our ethical and legal guidelines. This includes employees, contractors, consultants, partners, suppliers, agents, volunteers, and representatives.
At the heart of the matter, if you disregard or violate Fastly’s policies, you could be putting the company and our employees at risk. Any violation will have serious consequences, including possible dismissal. Certain violations may even need to be handled by legal authorities for investigation and prosecution.
If you see or hear about something that might be a violation of our Code and policies, or seems unethical or unlawful, please say something to your manager, an HRBP or a member of The Office of General Counsel, or report concerns anonymously at fastly.ethicspoint.com.
All reports, including those about executive team members, are taken seriously and will follow a chain of command. Each investigation starts with our most senior Human Resources officer or The Office of the General Counsel, may be escalated to the Chief Executive Officer, and could end up with our Board of Directors or the Audit Committee if necessary.
If the action violates our policies, Fastly will decide the appropriate disciplinary measure — which can include actions as severe as a suspension, reduction of salary, demotion, or termination.
Speaking up shows that you care. Please know that we don’t tolerate retaliation against anyone who reports a potential violation or raises a concern.
We are an equal opportunity employer and make our employment decisions based on performance, merit, qualifications, abilities, and the needs of our business.
We have a zero tolerance policy for discrimination or harassment, and are committed to providing a safe work environment for all. This means no discrimination against applicants or employees based on race, color, religion, national origin, gender identity or expression, gender, sex, sexual orientation, age, pregnancy, disability, veteran status, marital or family status, or any other classification protected by applicable law. Fastly does not tolerate discriminatory remarks, jokes, verbal abuse, physical intimidation or violence, or any other behavior that may be associated with creating a hostile work environment. We do not tolerate unwelcome, unsolicited sexual advances or harassment against anyone.
No company has ever looked good by making another company look bad. Any competitive information we have is gathered ethically and legally. And we’re always careful when engaging with competitors to avoid certain topics (like prices) that could violate anti-competition laws. At Fastly, we don’t disparage our competitors.
This ethos extends across the board. Whether you’re dealing with colleagues, customers, suppliers, partners or competitors, it’s important to always be fair, honest, and ethical. This means no deception, misrepresentation, plagiarism, or manipulation of facts — from making false product and service statements to filing misleading financial documents.
Please contact The Office of The General Counsel if you have any doubts about the legality of claims.
As a Fastly employee, your loyalty should remain to the company. Conflicts of interest wedge themselves between your personal interests and your performance at the company. It only takes one person outside of Fastly to perceive a potential conflict, which could harm our reputation. Here are a few examples of conflicts of interest:
It’s your responsibility to report anything that might be perceived as a conflict of interest to our Office of the General Counsel (or if you’re an executive, to the Board of Directors)..
Employees should use good judgment when receiving gifts from any third party (i.e., anyone outside of Fastly), or giving gifts to a third party. Accepting a meal, tickets to a sporting event, or a small token of appreciation are usually okay. But receiving these small gifts repeatedly, or any gifts of substantial value, may be perceived as bribery.
If a client or a vendor offers you a gift — or if you’d like to offer a gift — it’s always best to speak with Fastly’s Office of the General Counsel first. Gifts to or from government officials must always be approved by The Office of the General Counsel.
The phrase “you’re only as good as the company you keep” is a guiding principle. It speaks not just to the conduct and business ethics of Fastly’s employees, it extends to our partners, customers and the internet. Doing what’s right for our network and the brands that want to be there, benefits our employees, our customers, and the internet.
Just as we choose to work with individuals who are trustworthy, demonstrate integrity, and reflect our values, we choose to work with customers and partners that we believe have integrity, are trustworthy, and do not promote violence or hate, nor will we work with those who do so.
Fastly is a global company, which means we need to comply with all U.S. and international trade laws.
Import/export laws are complex, vary across the globe, and sometimes require licenses — especially as they relate to products, information, or data moving from country to country.
If you’re planning to send or receive data or information from countries outside of the U.S., please check with The Office of the General Counsel first. Please note that Fastly cannot conduct any business with Cuba, Iran, Syria, North Korea, Sudan, or the Crimea Region of Ukraine without obtaining approval from the Office of the General Counsel and likely the U.S. government.
Fastly is subject to antitrust or trade practice laws, which ensure fair trade, and remove restraints on the free movement of goods and services such as price fixing, discriminatory pricing, and certain tie-in sales.
We comply with the Export Administration Regulations (“EAR”), which restricts sending sensitive technology to foreign countries without permission.
We also comply with the regulations of the Office of Foreign Assets Control (“OFAC”) of the Department of Treasury, which prohibits business dealings with international criminals and other sanctioned parties.
Fastly doesn’t tolerate bribery or corruption in any form or setting. Getting “kickbacks” from outside agencies isn’t worth sacrificing the trust we’ve earned among our colleagues and customers.
Fastly complies with all U.S. and international anti-bribery laws, including the Foreign Corrupt Practices Act (“FCPA”). The FCPA prohibits the bribery of government officials or individuals in the private sector to influence their actions or secure a commercial advantage — including promising or offering gifts or financial contributions. Even though the FCPA is a U.S. law, it applies to Fastly’s actions everywhere.
As outlined in the section “Giving and receiving gifts outside of Fastly,” there’s sensitivity in regards to the exchange of gifts, meals, travel, and other benefits to foreign and U.S. government officials. Please reach out to the Office of the General Counsel if you have any questions or doubts.
Fastly’s books and records should accurately reflect our transactions and expenses. Our accounting system must detail all financial transactions and internal accounting to protect from unauthorized payments. And our employees are required to be accurate and timely when submitting expense reports, purchase orders, and invoices. All public companies are required to comply with these accounting standards.
Our trusted Senior Financial Officers are responsible for making sure our periodic reports and other public communications are accurate, understandable, and delivered on time.
When you’re spending Fastly’s money, please remember that it affects the company at large. Theft, carelessness, and waste have a direct impact on our financial performance. Company spend must be for a legitimate business purpose—not for personal gain. For example, don’t take the family to Paris on the company card. And don’t keep the extra iPad that was supposed to be handed out at a marketing event. Purchases, especially of technology or services can impact different parts of our business, the promises we make to customers and our compliance with laws and regulations. Please follow our procurement processes so that the right company stakeholders are involved.
We’re proud of the industry-leading products we build at Fastly. But since they’re our competitive advantage, we ask that you keep our private information private, and our trade secrets secret.
Everyone that provides services to us, including employees, contractors, suppliers, and partners, must agree to protect the personal, confidential and proprietary information that is ours and that is entrusted to us by third parties. In addition to this Code, these agreements and our policies provide much more detailed obligations. Some of these obligations, such as confidentiality and employee non-solicitation, continue on after your service ends. At the same time, we also expect our employees to honor the lawful obligations to their former employers, including confidentiality, employee non-solicitation, and non-competition obligations.
Some of the company information you handle on a day-to-day basis may be confidential or proprietary to Fastly. All emails, Slack messages, texts, voicemails, and other communications are confidential and should not be shared with outside folks, unless required for business reasons. All customer, partner, and supplier information is considered confidential information, too. We also honor the contractual commitments we make about the security of our platform and how we treat our customers’ data.
If you need to share any of this information outside of the company, please consult with The Office of the General Counsel to draft the right agreement.
The bottom line on insider trading is that if you are aware of material nonpublic information about Fastly or another publicly traded company that Fastly has business relationships with and you trade in Fastly’s or such other company’s securities, you have broken the law. It does not matter whether the decision to buy or sell was influenced by the material nonpublic information, how many shares you buy or sell, or whether it has an effect on the stock price.
Regardless of who you are, if you know something material about the value of a security that not everyone knows and you trade (or convince someone else to trade) in that security, you may be found guilty of insider trading. If you are uncertain of whether information might be “material” or “nonpublic” do not hesitate to reach out to The Office of the General Counsel.
Remember that any Fastly-issued device is the property of Fastly — so is the information it contains. Even if you use your own device for Fastly work, all of the information pertaining to Fastly on that device is still owned by the company.
Because these devices can house sensitive and/or confidential information, please keep a close eye on them. Don’t write your passwords on a sticky note, don’t leave your backpack under a restaurant table, and don’t use your computer for personal reasons that you wouldn’t want made public — from messages to your family, to medical information, to pornographic material.
If you lose a Fastly-issued device, please make sure to promptly report it to your manager and file a ticket with IT.
Feeling proud of Fastly and want to share it with the world? We love your enthusiasm for the business. But most of our communications with the financial community, media, and the general public should come from our Corporate Communications team to ensure effective and accurate representation of the company. If there’s a company announcement you’d like to share with the public, we’ve outlined messaging guidance in our External Communications policy.
Any substantive amendment or waiver of this code must be approved in writing by the Board. Non-substantive changes may be approved by Fastly’s General Counsel. If approved, this modification will be disclosed to stockholders as required by the rules of any stock exchange. You can always find the most current version of the Code at investors.fastly.com. Our policies themselves must be updated according to our Policies, Reporting, and Non-Retaliation Policy.
This is a lot of information, but we think it’s important to have it all in one place for easy reference.
Thanks for taking the time to read through it. And if you still have questions, please don’t hesitate to reach out to The Office of General Counsel.