The acceptable use policy described in Section II (the "AUP") specifies guidelines for users of Fastly’s services. It is our policy to post any changes we make to the AUP on this page and provide a notice that the AUP has been updated on https://docs.fastly.com/changes/. The AUP was last revised on May 20, 2016 and will be effective on June 19, 2016.
Anyone may report a violation of the AUP by following the instructions in Section III.
Fastly’s current terms of service are available at https://www.fastly.com/terms. The documentation for Fastly’s services is available at https://docs.fastly.com. Fastly’s subscribers are obligated to use Fastly’s services as agreed to in their subscription agreement with Fastly, in compliance with Fastly’s documentation and according to the AUP.
II. ACCEPTABLE USE Policy
Fastly’s services shall not be used by any person or entity:
III. REPORTING A VIOLATION OF the AUP
As a provider of caching services, storage and removal of cached content by Fastly’s services occurs automatically based on the actions of our subscribers.
Reports of a violation of the AUP described in Section II by our subscribers’ content that are directed to Fastly should:
P.O. Box 78266
San Francisco, CA 94107;
We will promptly forward this report to the applicable subscriber.
IV. DIGITAL MILLENNIUM COPYRIGHT ACT (“DMCA”)
Fastly complies with laws applicable to it and its services.
Fastly operates as an intermediary to cache and deliver content hosted by others at the instruction of our subscribers. We cannot remove content hosted by others. As an intermediary, we are entitled to rely upon (among other things) the DMCA safe harbor available to system caching service providers and we maintain policies and procedures to terminate subscribers that would be considered repeat infringers under the DMCA. See 17 U.S.C. 512(b) available at http://www.copyright.gov/title17/92chap5.html#512.
You may submit a DMCA notification to our Designated Copyright Agent with the following information in writing (see 17 U.S.C. 512(c)(3) for additional information):
Unless it is reasonably apparent to us that our subscriber has already received a notice of infringement from you regarding particular content, we will forward all the information you provide in your notice, including your contact information, to our subscriber.
If you are a copyright owner or an agent thereof and believe that any content cached or delivered using Fastly’s services or on any Fastly domain infringes upon your copyrights, we recommend that you submit a notification pursuant to the DMCA directly to the originating site. In order for a DMCA takedown notice to a system caching service provider to be effective under 17 U.S.C. 512(b), the notice provider must demonstrate either (a) that the content has already been removed from the originating site or (b) the notice provider has obtained a court order requiring the content be removed from the originating site or access to the content to be disabled.
Prior to filing a claim under 17 U.S.C. 512(c)(3) regarding a Fastly subscriber’s content please review 17 U.S.C. 512(b) and note the following:
Fastly’s Designated Copyright Agent to receive notifications of claimed copyright infringement is our General Counsel, Fastly, Inc., 475 Brannan Street, Suite 300, San Francisco, CA 94107, email: firstname.lastname@example.org.