Fastly takes a proactive approach to customer support. We can often identify and address issues before you notice something is wrong. We will go above and beyond to make sure your websites, mobile applications, and APIs are fast and reliable.
In the event of a service interruption, an update will be posted here: https://status.fastly.com/
For FAQs, product education, tutorials, API references, and service guides, check out our Documentation.
To post a question or to discuss Fastly, web performance, or Varnish, visit our Community Forum.