Meet the Customer Security Operations Center

Fastly CSOC

The Customer Security Operations Center (CSOC) is a dedicated team of experts providing industry-leading security support to Fastly customers.

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Protecting your Applications and APIs

Mitigating DDoS

A financial services provider was the target of a multi-Tbps DDoS attack. We quickly implemented fingerprint blocking to return services to normal and prevent continued DDoS attempts from the attacker.

  • Blocking Cache Busting

    A media provider was hit by persistent cache-busting attacks. In just 15 minutes, we identified the fingerprints responsible and added rules to bring their services back online and limit further attacks.

  • Detering Credential Stuffing

    A travel provider was the regular target of attackers testing scammed credit cards. We implemented mitigations to block them while implementing edge rate limiting to minimize additional future attempts.

  • Averting Account Takeover

    A SaaS provider was inundated by a motivated attacker spraying compromised credentials on their application. We not only mitigated the attack but also implemented rate limiting for their authentication endpoints and fortified them against ATO attacks.

Success stories

Protecting Applications and APIs

Securing services against sophisticated attackers requires expertise built by repetition.
The CSOC detects and mitigates some of the internet's largest attacks daily.

Mitigating DDoS

A financial services provider was the target of a multi-Tbps DDoS attack. We quickly implemented fingerprint blocking to return services to normal and prevent continued DDoS attempts.

Blocking Cache Busting

A media provider was hit by persistent cache-busting attacks. In just minutes, we identified the cause of the attack and implemented mitigations to bring their services back online and limit further attacks.

Averting Account Takeover 

A SaaS provider was inundated by a malicious botnet spraying compromised credentials. We not only mitigated the attack but also implemented rate limiting for their authentication endpoints and fortified them against future Account Takeover attacks.

How the CSOC helps

  • Threat Detection

    Ensure attacks are addressed no matter the time. We support 24/7/365 monitoring and detection against OWASP threats and more.

  • DDoS Mitigation

    Get peace of mind against DDoS attacks. We offer rapid DDoS detection and response to avoid unexpected downtime.

  • Threat Hunting

    Uncover hidden vulnerabilities. We can proactively search for advanced threats on your applications and create custom rules to stop them.

  • Readiness Drills

    Improve your team’s preparedness against security threats. We partner with you to simulate responding to attacks, ensuring effective, rapid response when needed.

  • Comprehensive, Actionable Reporting

    We deliver a range of actionable reports, including strategic recommendations, post-incident reports, and threat hunting outcomes. We focus on minimizing noise and delivering valuable intelligence that you can act on. Contact us to see a sample.

Services the CSOC supports

  • Response Security Service

    This service supports your current security capabilities with 24/7/365 CSOC access to help you respond to threats. It includes regular configuration assistance, our industry-leading 15-minute response SLA, and more!

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  • Managed Security Service

    This service augments your security capabilities by letting us proactively operate and maintain your Fastly security products. Get peace of mind knowing your applications are secure and available with 24/7/365 monitoring, our industry-leading 15-minute response SLA, rapid attack mitigation, threat hunting, and more!

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  • Security Support

    These services offer additional assistance for all Fastly Security products. No matter what product you’re using, the CSOC is here to help you.

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