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Professional Services

Our experts are on hand to ensure your success when you sign up for Fastly Professional Services. Our talented Customer Engineers have extensive experience managing complex, high-throughput systems and are regular contributors to open source projects, including Varnish, the high-performance web accelerator on which Fastly is built.

Service Implementation

Standard Service Implementation Package

Our Standard Service Implementation Package is ideal for less complex configurations, allowing you to get up and running quickly. Our Customer Engineers work closely with you through every step of the implementation process, from planning to deployment and production testing.

Enterprise Service Implementation Package

We offer an Enterprise Service Implementation Package for customers with more complex configurations or a large number of services to configure. Using a tried and trusted framework, we plan and design a solution to fit your specific business and technical goals.

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Service Management

Once you are up and running with Fastly, our Service Management Packages can help ensure you’re getting the most out of your service. These packages provide ongoing configuration assistance and access to technical expertise. Our Customer Engineers work closely with your team to quickly implement changes, make recommendations for service optimization, and plan for future needs.

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Consulting Engagement Services

For customers who require hands-on expertise, Fastly offers a range of Consulting Engagement Services. Our Customer Engineering team tailors these services to meet the needs of companies of all sizes. Sample services include configuration maintenance assistance, website optimization, on-site Varnish training, and technical advisory services.

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