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Professional Services

Our experts are on hand to help drive your success when you sign up for Fastly Professional Services. Our talented Customer Engineers have extensive experience managing complex, high-throughput systems and are regular contributors to open source projects, including Varnish, the high-performance web accelerator on which Fastly is built.

Quick Value Packages

Our Quick Value Packages help you get the most out of your Fastly investment while freeing up scarce IT resources. We provide direct access to our technical experts for a variety of engagements. Whether tuning your site for optimal performance, managing your WAF, or extracting more value from our real-time log streaming, Fastly is your partner for success in a rapidly changing digital landscape.

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Service Implementation Packages

Fastly Service Implementation Packages are designed to help you get up and running quickly. We work closely with you through every step of the implementation process, from planning to deployment and production testing. We offer standard and enterprise level packages for general onboarding. For WAF customers, our WAF Service Implementation Package provides expert guidance on how to set up filter policies, test and tune them prior to publishing.

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Service Management Packages

Once you are up and running with Fastly, our Service Management Packages can be used to tap into Fastly expertise on an as needed basis. You can purchase blocks of professional services hours to assist with more complex engagements.

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Consulting Engagement Services

For customers who require hands-on expertise, Fastly offers a range of Consulting Engagement Services. Our customer engineering team tailors these services to meet the needs of companies of all sizes across different industries.

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Live Event Monitoring Service

Managing mission-critical events doesn’t have to be stressful. Whether you are broadcasting a large-scale live stream, running a flash sale, or launching a brand new product, Fastly has you covered. Our Live Event Monitoring Service lets you reserve dedicated support resources when the stakes are high and you can’t afford any downtime. With experienced engineers assisting with monitoring, alerting, and troubleshooting complex issues throughout your event, you’ll be able to find and fix problems before they impact your end users.

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