Professional Services

Professional Services Packages

When you sign up for Fastly Professional Services, our experts are on hand to ensure your success. Our talented Customer Engineers have extensive experience managing complex, high-throughput systems and are regular contributors to open source including Varnish, the state-of-the-art web accelerator on which Fastly is built. Choose between Service Implementation, Service Management, or Consulting Engagement Services, depending on your organizational needs.

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Service Implementation

Standard Service Implementation Package

Our Standard Service Implementation Package is ideal for less complex configurations, allowing you to get up and running quickly. Our Customer Engineers work closely with you through every step of the implementation process, from planning to deployment and production testing.

Enterprise Service Implementation Package

For customers with more complex configurations, or a large number of services to configure, we offer an Enterprise Service Implementation Package. Using a tried and trusted framework, we plan and design a solution to fit your specific business goals and technology needs.

Service Management

Once you are up and running with Fastly, our Service Management Packages can help ensure you’re getting the most out of your service. These packages provide ongoing configuration assistance and access to technical expertise. Our Customer Engineers work closely with your team to quickly implement changes, make recommendations for service optimization, and plan for future needs.

Consulting Engagement Services

For customers who require hands-on expertise, Fastly offers a range of Consulting Engagement Services. Our Customer Engineering team tailors these services to meet the needs of companies of all sizes. Sample services include configuration maintenance assistance, website optimization, on-site Varnish training, and technical advisory services.