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The cache hit ratio (or hit ratio for short) is the ratio of hits to cacheable requests (hits and misses combined). There's also cache coverage, the ratio of cacheable requests to all…

This article dives into our support team's training processes and explains how our lessons learned can help your support team grow.

A CDN is a way to deliver content from your website or mobile application to people more quickly and efficiently, based on their geographic location.

We use solid-state drives (SSDs) rather than regular hard drives to power our cache servers. This blog post will dive into our all-SSD approach, the economics behind our thinking, how we…

At Fastly, we've made some key decisions about how to operate and structure our support team in a way that allows us to deliver quality at scale. Some of the lessons we learned are more…

As many of you know, TLS best practices have changed a lot in the past two years. Recently, Fastly has changed how we configure TLS to make it even more secure. This includes migrating our…

If you want to increase the efficiency of your Varnish (or Fastly) cache, you need to figure out what traffic is not cached. By definition, any traffic that reaches your origin is not cached…

What customers encounter when evaluating and onboarding with Fastly isn't arbitrary. It's an experience that we've intentionally crafted. This post will discuss what customers experience…

TLS is especially applicable to news sites. News organizations bear a public responsibility to accurately report the news, and need to take the steps necessary to ensure credibility. The…

In the time I've been at Fastly, we've had enough customers and friends ask us about how we do support and what's going on under the hood that it seems appropriate to give a high level…