Call usTry Fastly free

Blog Back to all stories

Follow and Subscribe

Austin Spires

Sr. Director of Product Management
June 20

Our new user onboarding experience is built on our values of putting the customer first, transparency, and constantly iterating and innovating. See what's new, and our methodologies for…

April 17

Moving to a new content delivery network (CDN) can seem daunting from an operational standpoint, and it’s important to ensure your CDN is set up correctly before you start migrating all your…

March 5

This article dives into our support team's training processes and explains how our lessons learned can help your support team grow.

February 9

At Fastly, we've made some key decisions about how to operate and structure our support team in a way that allows us to deliver quality at scale. Some of the lessons we learned are more…

January 26

What customers encounter when evaluating and onboarding with Fastly isn't arbitrary. It's an experience that we've intentionally crafted. This post will discuss what customers experience…

January 14

In the time I've been at Fastly, we've had enough customers and friends ask us about how we do support and what's going on under the hood that it seems appropriate to give a high level…

July 21

At Fastly, we believe that the freedom to experiment is what makes the web great. We're excited by the cutting edge breakthroughs in file encodings that are happening almost every day…

June 18

Streaming logs is one of our most popular features. It's fast and flexible, giving operations teams more data from the edge than ever before and in real time. Since its release, we've seen…