Follow and Subscribe

Austin Spires

Sr. Director of Product Management
June 20, 2019
Our new user onboarding experience is built on our values of putting the customer first, transparency, and constantly iterating and innovating. See what's new, and our methodologies for…
April 17, 2015
Moving to a new content delivery network (CDN) can seem daunting from an operational standpoint, and it’s important to ensure your CDN is set up correctly before you start migrating all your…
March 5, 2015
This article dives into our support team's training processes and explains how our lessons learned can help your support team grow.
February 9, 2015
At Fastly, we've made some key decisions about how to operate and structure our support team in a way that allows us to deliver quality at scale. Some of the lessons we learned are more…
January 26, 2015
What customers encounter when evaluating and onboarding with Fastly isn't arbitrary. It's an experience that we've intentionally crafted. This post will discuss what customers experience…
January 14, 2015
In the time I've been at Fastly, we've had enough customers and friends ask us about how we do support and what's going on under the hood that it seems appropriate to give a high level…
July 21, 2014
At Fastly, we believe that the freedom to experiment is what makes the web great. We're excited by the cutting edge breakthroughs in file encodings that are happening almost every day…
June 18, 2014
Streaming logs is one of our most popular features. It's fast and flexible, giving operations teams more data from the edge than ever before and in real time. Since its release, we've seen…

Ready to get started?

Get in touch or create an account.